Refund policy

Returns & Exchanges Policy

Return Policy

We want you to be satisfied with your purchase. Eligible items may be returned within 14 days of delivery for store credit only. We do not offer refunds to the original form of payment.

To qualify for a return, items must be unworn, unused, unwashed, and in their original condition, with all original tags and packaging attached. Items that show signs of wear, damage, washing, or alteration will not be accepted.

Non-Returnable Items

The following items are final sale and are not eligible for return or store credit:

  • Sale or discounted items

  • Items marked as Final Sale

  • Gift cards

  • Any item identified as non-returnable at the time of purchase

How to Initiate a Return

To request a return, please contact our customer service team within 14 days of delivery with your order number and the item(s) you wish to return. Once your request is reviewed and approved, you will receive instructions for completing your return.

Items must be shipped back in their original condition and packaging. Customers are responsible for return shipping costs unless the return is due to an error on our part or an item arrives defective.

We recommend using a trackable shipping service, as we are not responsible for return packages lost or damaged in transit.

Store Credit

Once your return has been received and inspected, you will be notified of its approval or rejection. Approved returns will be issued as store credit equal to the purchase price of the eligible item(s), excluding original shipping charges, taxes where applicable, and any non-refundable fees.

Store credit will be issued electronically and may be used toward a future purchase on our website. Store credit cannot be redeemed for cash or refunded to the original payment method, except where required by applicable law.

Defective or Incorrect Items

If you receive an item that is defective, damaged, or different from what you ordered, please contact our customer service team as soon as possible after delivery. Include your order number and clear photographs of the issue so we can review your request and determine an appropriate resolution.

Items damaged through normal wear, improper care, or misuse are not considered defective.

Exchanges

We do not offer direct exchanges at this time. If you would like a different size, color, or style, please submit a return request for store credit, provided the original item meets our return requirements. You may then use your store credit to place a new order.

Additional Terms

We reserve the right to refuse returns that do not meet the requirements outlined in this policy. Items returned outside the 14-day return window, without original tags, or in a condition that makes them ineligible for resale may be rejected.

This policy does not limit any rights you may have under applicable consumer protection laws.

Additional Terms Continued

 

  • The Hungry 90s is not responsible for any lost or stolen shipments. If your package does not arrive, please contact info@hungry90s.com to initiate a UPS Claim.

    Return window: The 14 days begin when the customer receives the order.

  • Return shipping: The customer pays return shipping for standard returns; your brand covers eligible shipping costs for incorrect or defective items.

  • Store credit: Credit is issued only after the returned item has been received and inspected.